Shipping Policy

Effective Date: June 2026

At Alberta Whisky Cake, we take great care in preparing and packaging every order to ensure it arrives fresh, beautiful, and ready to enjoy.

Processing Times

Orders are typically processed within 1–5 business days. During holidays, special promotions, or periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Shipping Locations

We currently ship throughout Canada and some international locations.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Any applicable taxes will be calculated during checkout.

Delivery Times

Estimated delivery times vary depending on your location and the shipping service selected.

While we strive to ensure timely delivery, shipping timelines are estimates only and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Packaging & Freshness

Our cakes are carefully sealed and packaged to maintain freshness during transit.

Freshly Sealed for Freshness

Every cake is carefully heat-sealed shortly after baking to preserve its flavour and moisture naturally. That means your cake arrives fresh, beautiful, and ready to enjoy—no refrigeration required.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Alberta Whisky Cake is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Damaged or Missing Orders

If your order arrives damaged or if you believe an item is missing, please contact us within 48 hours of delivery.

To help us resolve the issue as quickly as possible, please include:

* Your order number
* A description of the issue
* Photographs of the package and product, if applicable

We will review each situation individually and work with you toward an appropriate resolution, which may include a replacement or refund.

Shipping Delays

Once an order has been transferred to the shipping carrier, delivery timelines are outside of our control. Alberta Whisky Cake is not responsible for delays caused by weather conditions, carrier disruptions, or other unforeseen circumstances.

If you have any questions regarding shipping or delivery, please contact us:

Email: jager@albertawhiskycake.com

Phone: +1 (403) 256-1888